Brisbane, QLD
Justine Amador

I've spent over 8 years working in IT across Australia and New Zealand — managing enterprise systems, leading teams, and solving complex problems in high-pressure environments. But the work that's always meant the most to me is the simple stuff — sitting face to face with someone, walking through things in everyday language, and not leaving until the job is done and they feel confident.

My parents were my real inspiration. Watching them struggle with things I could sort out in minutes made me realise how a bit of the right help at the right time can make everything feel less overwhelming.

Eranova is built on that belief. You don't need to know anything about technology to work with me. Just tell me what's not working — we'll sort it out together.

Reliable Calm Genuine Patient Friendly Professional
What people say about working with me

“Patience like nobody else I know. Your new clients are very lucky to have you.”

— Mel · Coordinator See more of what people say about me

8+ years of IT experience,
now at your door.

The same skills that kept enterprise systems running — applied with care and delivered in person, in your home.

Cloud & modern devices

Experienced across Microsoft 365, Azure, iPhone, Android, Windows and Mac. If it connects to the internet, I can help with it.

🔒

Security & scam awareness

Trained in endpoint security, MFA and identity protection. I'll help you recognise scams, secure your accounts and stay safe online.

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Networks & connectivity

From home Wi-Fi dropouts to NBN outages, I've worked with Cisco, FortiGate and home routers. I'll get you connected and keep you that way.

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Vendor & third-party liaison

I've managed ISPs, telcos and suppliers at enterprise level. I'm comfortable calling on your behalf and cutting through the hold music.

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Plain-language training

I've trained and mentored staff throughout my career. Teaching people — not just fixing things — in a way that's easy to follow and sticks.

Problem solving under pressure

From 24/7 critical operations to being the sole IT lead for an organisation — I stay calm, methodical and focused when it counts.


Formally qualified.

Microsoft certified, ITIL trained, and continuously learning.

AZ-104 Azure Administrator AZ-900 Azure Fundamentals MS-100 Microsoft 365 MD-101 Endpoint Management AZ-140 Azure Virtual Desktop ITIL Foundation Intune & Autopilot AI Fundamentals M365 GenAI
Background check
Nationally Police Checked

Cleared with no disclosable court outcomes by the Australian Federal Police — April 2026. For your peace of mind.

📄 View official certificate

Ready to get sorted?

Send an enquiry or give us a ring — we respond within 24 hours.

Get in touch → See what we offer