Who We Help
First-time Computer Users
Never used a computer before? No problem at all. We start from the very beginning and go as slowly as you need.
Smartphone & Tablet Owners
Got a new phone or iPad from the grandkids? We'll set it up, show you how to video call family, and make sure you feel confident.
Healthcare & Government Users
Need help with MyGov, Medicare online, or telehealth appointments? We'll walk you through it step by step.
Our Services
Computer Setup & Tuition
Windows, Mac, and Chromebook setup, email, browsing, and online safety explained simply.
Phone & Tablet Help
iPhone and Android setup, video calls, photos, messaging apps, and more.
Security & Scam Protection
Protect yourself online. We set up anti-virus, explain common scams, and keep your details safe.
Printers & Accessories
Printer setup and troubleshooting, connecting devices to Wi-Fi, and fixing common errors.
Internet & Wi-Fi
Slow internet? Dropouts? We diagnose connection problems and set up your home network properly.
Photos, Files & Backup
Organise your photos, back up important documents, and access your files from any device.
Why Brisbane Seniors Choose Eranova
We Come to You
No need to leave home. We visit you in Brisbane and work in your own comfortable space.
We Go at Your Pace
We never rush. We explain things as many times as you need until you feel completely comfortable.
Plain English Always
We never use confusing tech jargon. Everything is explained simply, just like a conversation.
Honest & Transparent
We tell you what's wrong, what it costs, and what we can do — before we do anything.
How It Works
Give Us a Call
Call (07) 3123 4567 or fill in the form below. We'll have a friendly chat about how we can help and arrange a convenient time.
We Come to You
Our friendly technician arrives at your home in Brisbane at the agreed time, ready to help — no tech knowledge required from you.
Problem Solved
We fix the issue, show you what we did, and make sure you're comfortable. We only charge if we solve the problem.
Simple, Honest Pricing
No hidden fees, no surprises. If we can't fix it, you don't pay.
- ✓One problem solved
- ✓In-home visit
- ✓Friendly explanation
- ✓No fix, no fee
- ✓Follow-up phone support (1 week)
- ✓Multiple issues covered
- ✓In-home visit
- ✓Step-by-step teaching
- ✓No fix, no fee
- ✓Follow-up phone support (1 month)
- ✓Written instruction sheet
- ✓Unlimited phone support
- ✓One in-home visit per month
- ✓Priority booking
- ✓No fix, no fee
- ✓Annual device health check
- ✓Emergency after-hours line
What Our Customers Say
"The young man was absolutely wonderful. He set up my new iPad and showed me how to video call my daughter in Melbourne. He never once made me feel silly for asking questions. I'll be calling again!"
"We'd been scammed before and were very wary. The Eranova fellow was honest and patient, fixed our laptop, and set up a much better security system. We feel much safer now."
"I am 82 years old and had never touched a computer before. After three visits I can now email my grandchildren, do my banking and even order groceries online! Absolutely brilliant service."
Get in Touch
Prefer to call? We'd love to hear from you.
Our friendly team is available Monday to Saturday, 8am to 6pm. No automated systems — a real person always answers.
📞📍 Serving Greater Brisbane
We visit homes across Brisbane, including the inner suburbs, Northside, Southside, and surrounding areas.